Your controls

Set your play limits before the first spin at Bethall Casino

Play only from 18+, and every Bethall Casino account carries deposit limits, loss limits, session time reminders, self-exclusion and reality checks.

Set a limit

Bethall Casino N.V. holds licence OGL/2009/4490/245 issued by the Gaming Control Board Curaçao, with independent certification from Gaming Laboratories International and SIQ.

Support at hand

What you get from the start

Useful when you want the key facts before setting your first limit.

Minimum age18+

LicenceGaming Control Board Curaçao, OGL/2009/4490/245

Gambling Helpline Aotearoa0800 654 655

Limit questions[email protected]

Account controls

Open your account and pick your numbers

Practical controls match the plain way Bethall Casino handles money and play time.

Before a planned session

This caps how much you can pay in over a set period, and you switch it on before a session you have already budgeted for rather than after a loss.

A ceiling you choose

This sets the most you are willing to lose in a period, so a rough night has a ceiling you chose while calm instead of a figure you chase.

Set a reminder

These ping you at intervals you pick, giving you a nudge to stop; turn them on whenever you play past the point where you usually call it a night.

A firm break

This locks your account for a period you choose, so the break holds even when the urge to log back in arrives later that same evening.

How long have I been on?

These pop up as you play to show how long the session has run, which helps when unbroken play has quietly stretched into hours.

Before you play

How do I set a limit in my account?

After these four steps you will have a deposit or loss limit saved on your account.

The account area

Sign in and open the profile or account area from the menu, then look for the section headed around limits and safer play.

Deposits or losses?

Choose deposit or loss as the limit type, depending on whether you want to cap what goes in or what you are ready to lose.

Numbers you set

Enter the figure you can afford and select the period, day, week or month, then read it back before you save.

Confirm the change

Confirm the change on screen and check it appears in your account summary, keeping the saved figure where you can find it.

Free, confidential support

Where can I get help with my gambling?

Real people in this country answer, at no cost, and nothing you say leaves the call.

Gambling Helpline Aotearoa

A free, confidential line for anyone worried about their own play or someone else's, staffed around the clock every day of the year, and reachable by text if talking feels too hard. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling with peer and cultural support through eighteen clinics nationwide, open on weekday hours, and contactable by phone or text when you want a person nearby. pgf.nz

Safer Gambling Aotearoa

A Health New Zealand information site for people who gamble and for their families, covering signs of harm, practical tips and a finder for local support. safergambling.org.nz

When play starts to cost more than money

Small signals turn into strain quietly, so catching them early keeps play where you want it. Setting a limit or taking a pause is the first step, and it costs you nothing to start.

These patterns are worth naming honestly, because you are the person best placed to spot them.

Playing longer than you planned to
Chasing a loss with another deposit
Keeping your play from people close to you
Spending money set aside for bills
Feeling restless on days you do not play
Borrowing to keep your balance topped up
Play no longer feeling like entertainment

Under 18 is a closed door

Parents and partners often worry the site will not help them keep younger people out.

When the sign-up asks for ageNobody under 18 may open an account, and the age check happens before play begins. Your identity documents are then confirmed before the first withdrawal can leave.

The shared family deviceA phone or laptop shared with a young person can carry blocking software that filters casino pages. Install it once and set the filter yourself, so the device decides before a child does.

Before blame, ask a questionBlame usually closes the conversation, while a plain question about money and mood opens it. Gambling Helpline Aotearoa takes calls from relatives too, around the clock.

Hours away or months away: the same menu, two lengths

You will know which option fits the break you need and where to set it.

Can I just step away for a few days?A time-out is a break of hours or days that you start yourself from inside your account before play, not after a loss. Once it is running, your play is blocked until the period you chose runs out.

Can I close my access for months?Self-exclusion closes your access for a long period, up to two years where our regulator requires it. You set it in your account yourself, and it holds for the whole term because early release is not possible.

No register, so the account carries itNo national register of excluded players exists in this market, so your casino account is where the block is set. Choose the term there and confirm it; the helpline can talk you through the decision first.

Limits and breaks explained

What changes, and what cannot change back

Readers often fear a limit will be impossible to adjust, or that an exclusion will never lift.

Can I change a deposit limit after I set it?+

Yes. Deposit and loss limits sit in the same section of your account where they were set, and you choose a new amount and period there. Decide the numbers before a session, not in the middle of one.

Why does Bethall Casino check my age and documents?+

Because play here is for adults of 18 and over, and the check protects that line. Proof of identity, address and payment method are reviewed before the first withdrawal, which is why signing up takes a little patience.

What does a short pause change in my account?+

A pause is a short break that stops play for the time you pick, and your access returns on its own once that period ends. Your account stays open, so nothing is lost while you are away from it.

Can I end my self-exclusion early?+

No. Self-exclusion runs for the whole period you choose and cannot be lifted before it finishes, so pick a length you can live with. After it ends, play is possible again under the same rules.

Where can a relative get advice about my gambling?+

The Gambling Helpline Aotearoa advises relatives as well as players, on 0800 654 655, free and around the clock. Problem Gambling Foundation counselling and Safer Gambling Aotearoa guidance are there for families too.